First Steps
Welcome to Southern Pediatric Therapy!
We are passionate about empowering children to reach their fullest potential and are excited to partner with your family on this journey. From the first step to the final milestone, our team is here to provide compassionate care tailored to your child’s unique needs.
Scheduling an evaluation
All new patients must have an evaluation prior to beginning treatment in order to determine the appropriate plan of care. Before we can schedule an evaluation, we must first receive a referral from your child’s pediatrician or another appropriate physician; the referring doctor will send this directly to us.
Evaluations typically take about an hour and involve a combination of testing and conversation with both you and your child to fully understand their needs. When you are ready to schedule an evaluation, you may call our office and speak to our patient services coordinator, who is ready to answer your questions and assist you in getting started. Please arrive 10 minutes prior to your child’s evaluation so we can collect insurance and make a copy of your drivers license. New patient paperwork will be emailed to you prior to the evaluation. Please be prepared with your child’s insurance information, and be able to describe your concerns to our staff. If you have documentation from a referring provider, please provide it to us before your evaluation, if possible. Referring providers may send this information directly to us with your permission.
Starting therapy
Once your evaluation is complete and the evaluating therapist has made their recommendations and determined an appropriate plan of care, we will discuss treatment scheduling options with you. Typically, we prefer to give you and your child a recurring weekly appointment time for the frequency and duration recommended by the evaluating therapist. Having a regular treatment schedule helps insure consistent progress is both made and maintained. Our office is open from 8:00am to 5:00pm Monday through Thursday, and 8:00am to 3:00pm on Fridays. Therapy can generally start as soon as the evaluation process is complete, pending any insurance pre-authorization, if required.
If you have specific concerns or think your child might benefit from therapy, request an appointment below to get started.
Financial Options
We are committed to making high-quality therapy accessible to families in our community. Understanding insurance and payment options can be overwhelming, but our front office team is here to help! If you have questions about your coverage, need assistance verifying benefits, or want more information about private pay options, please don’t hesitate to contact us. We believe financial barriers shouldn’t stand in the way of your child’s progress.
Below are the financial options and insurances we accept to ensure your child receives the care they need:
Accepted Insurance Plans
We are proud to be in network with a wide range of insurance providers, including:
Aetna
All Savers
ASH-Link
BCBS - Blue Cross Blue Shield
Cigna
Humana
Magnolia
Meritian Health
Molina
TN BCBS - Blue Cross Blue Shield
Traditional Medicaid
Tricare
TrueCare
UMR - United Medical Resources
United Healthcare Commercial
United Healthcare Medicaid
Private Pay Options
For families without insurance coverage or for services not covered by insurance, we offer private pay options. Our team is happy to discuss
private pay options or any questions you might have regarding payment of services.